Contact Us
We're here to help
Have a question, need support, or want to explore a partnership? Reach out and we'll get back to you quickly.
How Can We Help?
Common topics
Inspection Questions
Learn about our inspection types, coverage areas, and what's included in each package.
Report Support
Need help understanding your report? We'll walk you through every finding.
Partnerships
Interested in partnering with AutoVINsights? Let's talk about how we can work together.
Dealership Inquiries
Looking for volume pricing or a dealership integration? Our team can help.
Careers
Want to join our team or become a certified inspector? We'd love to hear from you.
Press & Media
For media inquiries, interviews, or press materials, reach out to our communications team.
FAQ
Quick answers
What are your business hours?
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Our support team is available Monday through Friday, 9am to 6pm EST. You can email us anytime and we'll respond within one business day.
How quickly will I get a response?
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Email inquiries are typically answered within 24 hours during business days. Phone and live chat provide immediate assistance during business hours.
I have a question about my inspection report. Who should I contact?
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Email us at support@autovinsights.com with your order ID and we'll connect you with the right team member to walk through your report.
How do I become an inspector?
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We're always looking for qualified inspectors to join our network. Visit our careers page or email us with your qualifications and experience.
Ready to get started?
Order an inspection today or explore our services to find the right fit for your needs.